Need a hand?
Whether you’re getting started, sorting out a licence or something isn’t working as expected, we’re here to help.
Find a guide.
Setup instructions and practical walkthroughs for your JesTech app.
Ask us a question.
Tell us which app you’re using and what you need help with. We aim to reply within two working days.
What standard support covers.
We help with installing, activating and using JesTech apps, including their documented connection to Jamf. You can also contact us about downloads, accounts and billing. Wider environment configuration and bespoke deployment work fall outside standard support.
When you’ll hear from us.
We aim to send an initial reply within two working days, Monday to Friday, excluding bank holidays in England and Wales. Some issues need more investigation; this is a first-response target, rather than a guaranteed resolution time.
A few details help us help you.
For an app problem, include the app version, your macOS version, what you were trying to do and what happened instead. Please leave passwords, API tokens and private device information out of your message.